As the Calgary Member of the DKI national network of specialty contractors we serve Local, Regional and National clients with full and comprehensive emergency restoration, remediation and rebuild services.
Why Us?
24/7: We are here to help in emergency situations whenever you need us.
Integrity and Service: We are detail-oriented and put customer satisfaction as our main goal. Our customers receive the personal touch with RCC North DKI being locally owned and operated but with the backing of a national organization. We always stand behind our work. Our goal is for ALL our customers to be completely satisfied with our work and their experience with our company.
Experience: We have successfully competed hundreds of commercial loss’s since 1981. Our Project Managers, staff and sub-trades at RCC North DKI know what they are doing. Excellent workmanship, outstanding customer services and competitive pricing is what you get when you choose us for your project.
Skilled: Our employees and sub-trades have been trained and have extensive experience with providing disaster restoration and remediation services. We work hard every day to make sure our customer service is the best possible and that our workmanship meets our high quality standards and your expectations.
Understand Deadlines: We know time is money. Every day that your business gains by being back up and running faster, serving your customers, is important…to you and to us!
Partnerships: We focus on how to get your facility back to pre-loss condition quickly and efficiently while working with you key staff, your insurance adjusters and others involved in your claim. During the time of your disaster restoration and remediation we often become like part of your Team. This allows all of us to work fast and efficiently to get the job done and your business back to normal.
Technology: We continually invest in technology so we can communicate better, faster and more efficiently on all aspects of handling your claim. Today we all need to wring every ounce of productivity out of our operations and technology tools helps us do that. Technology is powerful but we keep the people element in mind and don't cut corners on training employees in effective customer service techniques and the proper use of our technology tools and software platforms.
Safety First: RCC North DKI is continually evolving and committed to the Safety of our employees and to our clients. RCC North DKI is COR certified, meeting the strictest
protocols that involves the prevention of and protection from events that could endanger the safety of the general public from significant danger, injury/harm, in damage, and assisting in disasters (natural or man made). RCC North DKI complies with the Provincial and Federal Safety guidelines in our industry in working with OH&S.
With a have a full-time NCSO safety officer on staff this continues to ensure our training and certifications programs are current. We believe that Safety plays a key role in keeping an emergency restoration or construction project on schedule and on budget.
Value Proposition
Our goal is to get your business up and running as quickly as possible after your property has suffered damage from water, fire or other loss.
RCC North DKI is a full service property loss management solution for business and commercial clients. While most restoration services focus on residential claims, we have a dedicated department, with years of experience, in helping customers get back to a pre-loss condition quickly and efficiently.
We restore more than just your property. We help get your business back up an operational…fast!
We provide you with a full one-stop service confidently, precisely and competitively. How? By focusing on these four core service offerings:
• Rapid 24/7 Emergency Response and Mitigation
• Restoration and Rebuild Services
• Project and Account Management
• Communication and Data Management with all parties involved.
Have you ever thought what you would do if you business ever suffered a major property loss? We have. That’s why we could get this business up and running quickly and minimize there customer service. We understand your loss and can help.
We are here to help with our specialized commercial loss services whenever you need us the most!
One of our most challenging projects was properly drying and restoring a large portion of the Calgary Zoo during the 2013 catastrophic flooding in Calgary. Read the attached article here: Calgary Zoo
Priority Response Service
In an Emergency situation Rocky Cross Construction (North) DKI is committed to helping you 24 hours a day, 7 days a week – guaranteed! 
For over 35 years we have been helping commercial business owners recover from damage caused by flood, fire or storm. We help insurance carriers and adjusters minimize claim costs, and expedite service without compromising quality.
We understand Business Interruption and how impactful that can be to your business. That is why we perform our services as safely and efficiently as possible with the main goal to get you back in business…fast!
We help Property Managers protect their investment with custom contingency plans.
We can help prioritize your key area’s you need to get completed first so you can get back into operation to service your customers. Our experienced Team members can build containment and air flow controls to allow this to happen while the rest of your building is being restored and rebuilt.